Frequently asked questions
Yes, our products are nickel tested. Once a product is declared Nickel Tested, it means it has been chemically tested in a laboratory and we can confirm that nickel is present in quantities less than 1 part per million. In this case, the nickel content in a nickel-tested product will be less than 0.000001%. If you have an allergy, we recommend doing a skin tolerance test 24 hours before applying the product. Simply apply a very small amount of product to your wrist or inside of your elbow.
Yes, all our cosmetics are dermatologically tested and formulated to respect the skin.
Yes! Even if you don't find the "cruelty free" caption at the bottom of each product description. On March 11, 2013, the EU passed a Community regulation prohibiting animal testing for cosmetic products.
This is the period within which the manufacturer guarantees the effectiveness of a cosmetic product. After this period, it may no longer be microbiologically pure.
Yes, our formulas are designed to be gentle and effective on all skin types, even sensitive ones. You'll always find specific instructions on the product pages.
We're sorry our product didn't meet your expectations. However, for hygiene reasons, it's not possible to return an opened and used product .
Contact our Customer Service at help@espressoh.it and we'll find the best solution for you.
We prepare orders within 24–48 business hours. Delivery generally takes 2–4 business days.